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Support

Troubleshooting

Have questions? We have answers. For most immediate Armajet troubleshooting needs including game connectivity, device compatibility, error message help, login support, downloading and game updates, please join the official Armajet discord server via discord.gg/armajet and request help from our community managers or channel moderators. For other inquiries, including feature suggestions, game access (i.e. TestFlight or Google Play Account game-related questions), and special event or giveaway-related questions, please email us: contact@superbitmachine.com. Please allow 5-10 business days for an official response from our game support and customer service staff.

Updated 7/2/2018: We are currently building a full 'Frequently Asked Questions (FAQ)' section to address the most common issues and concerns our users experience in accessing our games. Stay tuned! - Super Bit Machine (SBM)

Content Creation

We love our community, the players and the amazing content creators that support our games. If you fall into any of the above categories, we'd love to support your creative efforts, which is why we're continuously updating our public SBM Content Creation Kit below (Google Drive). In this kit, you'll find Super Bit Machine and Armajet logo assets, game art, weapons, map art, sample tournament kits, our social tagging guide and more jetpack-related content than usual!

General content creation reminder: We ask that players, fans, and creators please respect the use of all Super Bit Machine assets (including any ARMAJET related assets). You cannot create any new products (physical or digital) based upon any Super Bit Machine assets; nor should you try to commercialize these products without express written permission from us. Super Bit Machine reserves the right to determine if any user-generated Content Creation or fan-based product is in violation of our general Terms of Service. Of course, if you have to ask, we're all ears and are pretty great about responding quickly!

Game and Privacy Policies

Super Bit Machine and the legal stuff: In regards to Super Bit Machine games, websites and any related services, including access to the aforementioned services by social media or other 3rd party services (herein the "Service") you must agree to our Terms of Service and Privacy Policy. By registering for a Super Bit Machine account (including Armajet) and/or using the Service, you represent that you are at least 13 years of age or older and have had prior approval from legal guardians (if age 13 to 17) in reviewing and agreeing to these Terms of Service and Privacy Policy. Finally, please review the complete Terms of Service and Privacy Policy links below.
 

If you have any questions regarding our Terms of Service or Privacy Policy, please email us at contact@superbitmachine.com.